Privacy Policy

About Us
This web site is an online service of Sustain (‘we’, ‘us’ or ‘our’). Sustain is committed to preserving the privacy of all visitors to www.organicuk.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us. This privacy policy applies to all and any use of this web site.

In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it. From time to time, we add or change functions, features or products to our Web Sites or add or change Services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments. Any questions regarding our Privacy Policy should be directed to contact OTBPR@haygarth.co.uk.

By using any of the sites within our web site network ("Web Sites") or our Services, you unconditionally agree to be bound by this Privacy Policy.

Sustain collects and processes information about you in order to:

1. identify you each time you visit a Web Site or wish to have a Service provided;
2. process orders or applications submitted by you;
3. improve our Services and Web Sites
4. customise your experience, for example, provide advertisements that we think are relevant to you and which support any specific requests for information
5. you may make through keyword searches;
6. carry out research on the demographics, interests and behaviour of all of our customers; and
7. send you information we think you may find useful, including information about new products and services from Sustain or there subsidiaries.
8. you may be asked, either when you register with us, or at other times, for information about yourself, such as your name, e-mail address and or postal address. You may also be asked to share with us your interests, hobbies and preferences.

Information that we collect from you
When you visit this web site you may be asked to provide certain information about yourself including your name and contact details. This kind of information is only collected if you make an e-mail enquiry, or when you communicate with us or wish to enter an online competition or promotion or use any of our other online services. We may collect information about your use of our web site. Providing information is entirely voluntary. If you would prefer your information not to be collected, then please do not provide it to us.

Use of your information
Your information will enable us to deal with any enquiries you make, and to process and use any feedback information you provide us about products or services. We may also use the information collected so we can administer competitions or promotions and provide you with services you may have requested and to administer, support, improve and develop our web site and business. Where you have consented, we might also use your information to let you know about our products and services that we offer which may be of interest to you, about future events and news items, as well as for other marketing, advertising and promotional purposes; and we may contact you by post, telephone or email. If you change your mind about being contacted in the future, please let us know by emailing OTBPR@haygarth.co.uk.

We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Web Sites with information relating to the number of users linking to our Web Sites from their sites. You cannot be identified from this information.

Disclosure of your information
The information you provide to us may be given to the staff working within Sustain and third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those third parties process information, handle competitions and promotions and provide support services on our behalf. We will not transfer your information out of the European Economic Area under any circumstances. Unless required to do so by law we will not otherwise share sell or distribute any of the information you provide to us without your consent.

Cookies
Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a Web Site if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user's computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies.

We use cookies for the following reasons:

1. To identify who you are and to access your account information;
2. To estimate our audience size and patterns;
3. To ensure that you are not asked to register twice;
4. To control how often visitors see similar ads;
5. To track preferences and to improve and update our Web Site; and
6. To track the progress and number of entries in some of our promotions and contests.

Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Accessing and updating
You are entitled to see the information held about you. You may ask us to make any necessary changes to ensure that it is accurate and kept up-to-date. If you wish to do this, please contact us at OTBPR@haygarth.co.uk.

Changes to our privacy policy
Any changes to our privacy policy in the future will be posted to the site.

Contact us
All comments & queries on request relating to our use of your information are welcomed and should be emailed to OTBPR@haygarth.co.uk.